Refund Policy

If you are not happy with Mergly, you can request a full refund for a subscription payment within 30 days of the date you were charged. You do not need to explain why, and you do not lose access while we process it.

Every plan starts with a 7-day free trial and asks for a card up front. Cancel before the trial ends and you are never charged. If you are charged because a trial ran out, you can still request a refund within 30 days of that charge.

You can cancel at any time from the Billing page. Cancelling stops future renewals and keeps your access until the end of the period you have already paid for. If you cancel within 30 days of a payment, you can still ask us for a refund of that payment.

Upgrades apply immediately and you are charged only the difference for the rest of the month. Downgrades start at your next billing date, so you keep what you paid for until then.

If you buy an annual or multi-month plan later, the same 30-day guarantee applies to the most recent payment, and an unused portion can be refunded on request.